REFUND AND EXCHANGE POLICY Skip to content

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REFUND AND EXCHANGE POLICY

• We are committed to the path of sustainability and want to ensure the least logistical wastage of resources.

• Thus we we only offer an exchange if you have received defective or damaged items

• Incase of a defective or damaged items please reach out to us so we can address the issue for you.

• We regret to inform you that refunds are not offered.

• For any further queries, you can WhatsApp us at +91 9004799189 or email us at info@thegossyshrub.com.

• To ensure a smooth process, please note the following conditions for returns: (incase of a damaged or defective product)

• Items must be in their original packaging with tags attached and in new, unused condition.

• Additionally, a receipt or proof of purchase is required when returning an item.

• Once it's received and passes our quality checks, we can replace the damaged product for you.

• SALE: Sale items are non-returnable/exchangeable.

• Products purchased via other platforms are not eligible for direct return/exchange on our website.