Refund policy
We are confident that you will love our products and would not want to return it.
However, should you have received defective or damaged products, please reach out to us
so we can rectify the situation.
We are committed to the path of sustainability thus we want to ensure least logistical
wastage of resources.
For any further queries you can Whatsaap us at +91 9004799189 or email us at
info@thegossyshrub.com
To ensure a smooth process, please note the following conditions for returns:
- Items must be in their original packaging with tags attached and in new, unused
condition.
- Additionally, receipt or proof of purchase is required when returning an item.
Once it's received and it passes our quality checks, we will issue a store credit for the
product value (minus shipping cost).
This credit note is valid for 3 months from the date of issue and is applicable on all our
products.
The credit note should be redeemed all at once. If you use the code for any value below the
code amount, the entire code is void and the balance amount cannot be redeemed in any
other way.
Products bought using a credit code are not applicable for returns or exchanges.
SALE
Sale items are non returnable/ exchangeable.
Products purchased via other platforms are not eligible for direct return/ exchange on our
website*
However, should you have received defective or damaged products, please reach out to us
so we can rectify the situation.
We are committed to the path of sustainability thus we want to ensure least logistical
wastage of resources.
For any further queries you can Whatsaap us at +91 9004799189 or email us at
info@thegossyshrub.com
To ensure a smooth process, please note the following conditions for returns:
- Items must be in their original packaging with tags attached and in new, unused
condition.
- Additionally, receipt or proof of purchase is required when returning an item.
Once it's received and it passes our quality checks, we will issue a store credit for the
product value (minus shipping cost).
This credit note is valid for 3 months from the date of issue and is applicable on all our
products.
The credit note should be redeemed all at once. If you use the code for any value below the
code amount, the entire code is void and the balance amount cannot be redeemed in any
other way.
Products bought using a credit code are not applicable for returns or exchanges.
SALE
Sale items are non returnable/ exchangeable.
Products purchased via other platforms are not eligible for direct return/ exchange on our
website*