ON THE GO

• Every product is made with love as soon as the order is received. Hence, orders are shipped within 7 to 10 days of confirmation. 
• No cancellation of order is permitted
• A non-refundable shipping charge (as per pin code) will be applied to all COD orders

At The Gossy Shrub, each product is crafted with care and attention to detail. As a small business promoting mindful consumption, we follow a strict no return and no refund policy.

Exchange

• Exchanges are only accepted in the rare case of a defective or damaged product.
• To request an exchange, please email us at info@thegossyshrub.com within 24 hours of delivery, along with:Clear pictures of the defect/damageOrder number and details
• Once reviewed and approved, we will arrange for an exchange of the same product.

Important Notes

• Exchanges will not be accepted for reasons such as change of mind, size, or color preference.
• Products must be unused and in their original packaging for an exchange to be processed.
• Shipping timelines for the replacement will be communicated once your request is approved.